MINNECT PRIVACY POLICY
WHO WE ARE
Our website address is: https://www.minnect.com/ (the “Site”). For purposes of this Privacy Policy, the term “Site” also includes Minnect mobile applications and any related services.
The Site is managed by Minnect Inc. (“we”, “us” or “our”).
This Privacy Policy describes how the Site collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
HOW AND WHY WE COLLECT PERSONAL DATA, WHAT DATA WE COLLECT
We collect data entered by you on the Site for informational and communication purposes. This includes information such as name, email, phone number and zip code. The information collected may be used internally for marketing purposes. We may also use this information for analytics to best customize online content and conversations for our clients.
If applicable, we may collect the personal and financial information needed to process transactions. We do not share this information.
The above-mentioned information is collected only as is necessary to fulfill the purpose of your interaction with us. We do not disclose personally identifying information other than as described herein. You can decline to supply personally identifying information, with the caveat that it may prevent you from engaging in certain Site related activities.
We may also collect non-personally identifying information typically made available by web browsers and servers, such as the browser type, language preference, referring site, and the date and time of each visitor request. Our purpose in collecting non-personally identifying information is to better understand how our visitors use the Site. From time to time, we may release non-personally identifying information in aggregate form, e.g., by publishing a report on trends in the usage of the Site.
COOKIES
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. We may use cookies to help us identify and track visitors, their usage of the Site, and their website access preferences. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using the Site, with the drawback that certain features of the Site may not function properly without the aid of cookies.
DO NOT TRACK
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
ANALYTICS
We collect analytics via Google Analytics, LogRocket and Firebase. We adhere to their use and privacy rules.
WHO WE SHARE YOUR DATA WITH
We may share your information with our internal marketing and sales teams.
LINKS TO THIRD-PARTY WEBSITES
The Site may contain links to third-party websites. Once you click on those links and leave the Site, your use of the third-party website will be governed by the terms of service and privacy policies of the third-party provider. We do not control, endorse, or assume responsibility for any content, products, services, or practices of such third parties. If you have any questions, concerns, or issues related to your use of a third-party website, please contact the third-party provider directly.
HOW LONG WE RETAIN YOUR DATA
We will retain your data for as long as is necessary to fulfill the purpose for which it was collected. Additionally, data must be retained as long as is necessary to satisfy any legal, regulatory, or contractual obligations. Data that is no longer needed is either deleted or anonymized in accordance with our data retention policies. Specific retention periods may vary depending on the type of data and context in which it was collected.
WHAT RIGHTS YOU HAVE OVER YOUR DATA
You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us by sending an email to support@minnect.com. You can also request that we erase any personal data we hold about you. This does not include any data we are obligated to keep for administrative, legal, or security purposes.
YOUR CONTACT INFORMATION
Contact information that you provide on the Site is used only by us to communicate with you. We do not share this information with third parties.
HOW WE PROTECT YOUR DATA
We disclose potentially personally identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on our behalf or to provide services available on our websites, and (ii) that have agreed not to disclose it to others. We will not rent or sell potentially personally identifying information to anyone. Other than to our employees, contractors and affiliated organizations, as described above, we disclose potentially personally identifying only in response to a subpoena, court order or other governmental request, or when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of Minnect, third parties or the public at large. If you are a registered user of the Site and have supplied your email address, We may occasionally send you an email to tell you about new features, solicit your feedback, or to keep you up to date with what’s going on with Minnect and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. We take all measures that are reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of personally identifying information.
The Site is protected via SSL certificate to ensure that credit card information is protected, and the checkout experience is secure. We do not share credit card information with third parties.
WHAT DATA BREACH PROCEDURES WE HAVE IN PLACE
The Site is hosted on industry standard servers, and several security measures are established through them for your data protection as well as unique add-ons that ensure the security of data on the Site.
WHAT THIRD PARTIES WE RECEIVE DATA FROM
We receive information from third parties in two ways. First, we receive operational data from service providers who help us run the platform, such as limited payment details from payment processors and identity information for fraud prevention. These providers share only the data necessary to provide their specific service. Second, as described in the Profile Data Enrichment section below, we obtain enrichment data from licensed commercial data providers and publicly available government and regulatory databases to supplement user and expert profiles, subject to your consent. A description of enrichment data categories and sources is provided in the Profile Data Enrichment section of this Policy.
PROFILE DATA ENRICHMENT
Minnect has introduced a profile data enrichment feature that supplements user and expert profiles with information obtained from third-party commercial data providers and publicly available government and regulatory databases. This enrichment is designed to improve expert discovery and matching on the platform. Enrichment data is not sold to third parties and is not used to make eligibility decisions affecting your access to credit, employment, insurance, or housing. Profile data enrichment is currently available only to users located in the United States. Users outside the United States may use all other platform features but will not have their profiles enriched with third-party data and will not appear in enrichment-based audience filter searches.
Profile enrichment occurs only after you have provided affirmative consent through the opt-in process described below. You may use all core platform features without consenting to enrichment.
Your Consent Choices
When you create or update your account, you will be presented with two separate, optional consent controls. Neither is pre-selected.
- General Profile Matching: Minnect may use information from third-party sources to match you with relevant experts and help the right people find you on the platform. You can change this in Account Settings at any time. → See full data list ☐ I agree
- Sensitive Category Matching (optional): Minnect may also use sensitive information , such as estimated financial tier, religious affiliation, ethnicity, and political activity from third-party sources to refine your matches. This is completely optional and declining will not affect your access to any Minnect feature. You can withdraw this consent at any time from Account Settings. → See full data list ☐ I agree
Categories of Enrichment Data
Subject to your consent and the approved enrichment field list, general enrichment may include data from the following categories: general (name, date of birth, age, address, length of residence), financial, career, education, family and household, and lifestyle and interests. With your separate consent, sensitive category enrichment may also include estimated financial tier, religious affiliation, ethnicity, political affiliation and donation activity, charitable giving behavior, health and wellness interest indicators, and gender identity (where available from third-party sources). A full description of the data categories and sources used is available via the “See full data list” links in the consent controls above.
How Enriched Data Is Used
Enriched profile data is used to improve how you are matched with relevant experts and to determine whether your profile is included in audience filter searches configured by other users. When another user configures a filter search, they see only how many users match their criteria, they do not see your name, profile, or enriched attributes. Your identity is only disclosed to another user if you actively choose to respond to their message. This anonymity protection applies to all users regardless of consent status and is a hard platform requirement.
Data Accuracy and Correction
Enrichment data is matched to your profile using available identifiers including name and location. Matches may occasionally be inaccurate. Minnect cannot guarantee that all third-party enrichment data is complete or accurate. If you believe that inaccurate data has been attributed to your profile, you have the right to request access to and correction of that data by contacting support@minnect.com. We will investigate and respond within the timeframe required by applicable law.
Withdrawing Consent
You may withdraw either enrichment consent at any time through the toggles in Account Settings or by contacting support@minnect.com. Upon withdrawal, Minnect will cease using the relevant enrichment data in your profile and will remove it within the timeframe required by applicable law. Withdrawal does not affect your ability to use any core platform feature.
Existing Users
If you are an existing Minnect user, you will be presented with the enrichment consent controls the next time you log in or access your account settings. No enrichment data will be added to your profile before you have had the opportunity to make your consent choice. If your account is registered outside the United States, enrichment does not apply to your profile and you will not be presented with the enrichment consent controls.
WHAT AUTOMATED DECISION MAKING AND/OR PROFILING WE DO WITH USER DATA
We use automated processes, including data obtained from third-party enrichment sources, to improve expert discovery and to determine which users and experts are included in audience filter searches configured by other users on the platform. These are automated matching processes, they are not used to make decisions about your eligibility for credit, employment, insurance, or housing. When a sender configures an audience filter, they see only the aggregate number of users matching their criteria; they do not see your individual name, profile, or enriched attributes unless you actively choose to respond to their message. If you believe that inaccurate data may be affecting your experience on the platform, you have the right to request access to and correction of data held about you by contacting support@minnect.com.
LEGAL BASIS FOR PROCESSING DATA
We process the data described herein only when we have a legal basis to do so. Our legal bases include: (i) fulfilling contractual obligations when clients place an order for products or services; or (ii) with consent; or (iii) compliance with applicable laws and regulations; or (iv) when it is in our legitimate business interest to do so, provided our interests do not override your rights. Legitimate business interests include preventing fraud, engaging in commerce, communicating with clients, internal analytics and ensuring network information security.
California Privacy Rights
California residents have certain rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). These include the right to know what personal information we collect, to request access to that information, to ask that we delete or correct it (subject to legal exceptions), and to limit certain uses of sensitive personal information. For sensitive personal information as defined under CPRA, including religious affiliation, ethnicity, estimated financial tier, political affiliation, charitable giving behavior, health and wellness indicators, and gender identity, Minnect obtains your affirmative opt-in consent before collecting or using that data, as described in the Profile Data Enrichment section above.
No Sale or Sharing of Personal Information
We do not sell or share your personal information as those terms are defined under California law. Because of this, we do not display a “Do Not Sell or Share My Personal Information” link.
Submitting Requests
You can exercise your California privacy rights by contacting us at support@minnect.com. We may need to verify your identity before processing your request and will respond within the time permitted by California law.
Non‑Discrimination
We will not discriminate against you for exercising your privacy rights.
PRIVACY POLICY CHANGES
Although most changes are likely to be minor, we may change this Privacy Policy from time to time, in our sole discretion. We encourage visitors to check periodically for any changes. Your continued use of the Site after any change(s) to this Privacy Policy will constitute your acceptance of said change(s).
Your Comments and Concerns
The Site is operated by:
Minnect Inc.
1200 W Cypress Creek Road
Fort Lauderdale, FL 33309
All questions, feedback, comments, concerns, requests for technical support and other communications relating to the Site should be directed to: support@minnect.com.
Last Updated: July 27, 2026